Privacy Policy

JMM Compliance respects the privacy of individuals and businesses with whom we interact.

Our business is primarily focused on providing transportation, DOT, FMCSA, safety, regulatory, and compliance consulting services to motor carriers and related transportation businesses.

We collect and use information primarily when it is voluntarily provided to us or when it is reasonably necessary for us to communicate with a carrier, evaluate a requested service, perform contracted services, prepare compliance documentation, communicate with regulatory agencies at the carrier's direction or authorization, or otherwise conduct legitimate business activities.

JMM Compliance does not sell personal information.

We do not operate as a data broker and do not sell, rent, or otherwise commercially trade personal information collected from website visitors, prospective clients, or clients.

The information we collect depends upon how you interact with JMM Compliance and the services requested.

A. Information Voluntarily Provided

Our website forms and communications may allow you to voluntarily provide information such as:

• First and last name;
• Company name;
• Company title or position;
• Telephone number;
• Email address;
• USDOT number;
• MC number;
• Business information;
• Information regarding a compliance issue;
• Information regarding an audit, investigation, intervention, violation, or corrective action;
• Information regarding drivers, vehicles, operations, insurance, safety records, or regulatory compliance;
• Documents or records voluntarily provided for purposes of performing requested services; and
• Any other information you voluntarily choose to provide to us.

You are not required to provide information that is not necessary for the particular service or communication you are requesting. However, failure to provide information reasonably necessary to perform a requested service may prevent us from being able to provide that service.

B. Information Provided During Consulting and Compliance Services

If you become a JMM Compliance client, you may voluntarily provide additional information or documents necessary for us to perform the requested services.

Depending upon the nature of the engagement, this may include information relating to:

• DOT and FMCSA records;
• Driver qualification documentation;
• Driver information;
• Motor vehicle records;
• Drug and alcohol compliance;
• Clearinghouse-related information;
• Safety audits;
• Corrective Action Plans;
• DataQs submissions;
• Hours-of-Service information;
• Electronic logging device information;
• Vehicle information;
• Accident information;
• Insurance information;
• Inspection records;
• Maintenance records;
• Safety policies;
• Company records;
• Regulatory correspondence;
• Business records; and
• Other information reasonably necessary to perform the services requested by the carrier.

JMM Compliance does not request or collect information merely for the purpose of collecting information. Information is generally collected because it is voluntarily provided or because it is reasonably necessary to perform a requested business or compliance service.

JMM Compliance may obtain business and professional information from publicly available sources.

For example, we may use publicly available information concerning motor carriers, including information appearing in governmental records, public databases, business directories, company websites, industry sources, or other publicly accessible sources.

This information may be used for legitimate business purposes, including:

• Identifying transportation companies that may benefit from compliance services;
• Contacting motor carriers regarding available services;
• Verifying publicly available business information;
• Preparing for communications with a carrier; and
• Conducting legitimate business development activities.

JMM Compliance does not sell personal information obtained from public sources.

Where information is publicly available, our use of that information remains subject to applicable federal, state, and local laws.

JMM Compliance may use information for legitimate business purposes, including:

• Responding to inquiries;
• Contacting individuals or businesses that have requested information;
• Providing requested consulting services;
• Preparing compliance documentation;
• Reviewing compliance information;
• Preparing carriers for DOT or FMCSA audits or reviews;
• Assisting with corrective action documentation;
• Assisting with regulatory submissions;
• Communicating with federal, state, or local regulatory agencies when authorized or directed by the carrier;
• Communicating with drug and alcohol testing consortiums;
• Communicating with Clearinghouse-related service providers;
• Communicating with electronic logging device providers;
• Communicating with other vendors or service providers necessary to perform requested services;
• Providing invoices and service agreements;
• Managing client relationships;
• Maintaining business and service records;
• Protecting our business and clients;
• Responding to legal obligations or lawful requests;
• Preventing fraud, misuse, or unauthorized activity;
• Improving our business operations; and
• Conducting legitimate business development and marketing activities.

We may also use information for purposes reasonably related to the purpose for which the information was originally provided, where permitted by applicable law.

JMM Compliance may contact prospective business clients through telephone calls, email, and other lawful business communications.

Such communications may be based upon:

• A request submitted through our website;
• A prior interaction with JMM Compliance;
• Publicly available business information;
• Information lawfully obtained from business or industry sources;
• A referral;
• A request for information or services; or
• Other lawful business-development activities.

Submitting information to JMM Compliance does not necessarily mean that you will receive marketing communications. Likewise, receiving a business communication from JMM Compliance does not necessarily mean that you previously submitted information to our website.

We intend to conduct business communications in accordance with applicable federal and state requirements.

JMM Compliance may use telephone numbers voluntarily provided by individuals or obtained through lawful business sources to:

• Respond to inquiries;
• Provide requested services;
• Schedule consultations;
• Discuss compliance matters;
• Request additional information;
• Provide customer-service communications; or
• Conduct legitimate business-development communications.

Where applicable law requires consent or other authorization for a particular type of telephone communication, JMM Compliance will seek to comply with those requirements.

JMM Compliance may use SMS/text messaging for limited business communications, including requesting a callback, responding to an inquiry, or establishing communication with a prospective or existing client.

We do not intend for this Privacy Policy to constitute blanket consent to receive unrestricted marketing text messages.

Where consent is legally required for a particular SMS communication, JMM Compliance will obtain or rely upon the applicable form of consent required by law.

Message and data rates may apply depending upon the recipient's mobile service provider.

Individuals may request that JMM Compliance stop sending text messages by responding appropriately to the message or contacting us at:

info@jmmcompliance.com

JMM Compliance may use email addresses voluntarily provided to us, publicly available business email addresses, or other lawfully obtained business contact information to communicate regarding:

• Requested services;
• Existing engagements;
• Compliance matters;
• Documentation;
• Appointments;
• Invoices;
• Service agreements;
• Business inquiries; and
• Legitimate business-development communications.

Where applicable law requires an opt-out mechanism or other disclosure for commercial email, JMM Compliance intends to comply with those requirements.

JMM Compliance does not sell, rent, lease, or trade personal information.

We may disclose information when reasonably necessary to perform services requested by a carrier or to operate our business.

For example, information may be shared with:

• Federal agencies, including the Federal Motor Carrier Safety Administration (FMCSA), when authorized or directed by the carrier or otherwise legally required;
• Drug and alcohol testing consortiums;
• Clearinghouse-related service providers;
• Electronic logging device providers;
• Other compliance-related vendors;
• Technology or service providers necessary to provide our services;
• Professional service providers assisting our business;
• Government agencies when legally required;
• Law enforcement or regulatory authorities pursuant to lawful requests; or
• Other parties when the carrier or individual has specifically authorized the disclosure.

Where a disclosure is made at a carrier's direction or authorization, JMM Compliance acts as a consultant or service provider assisting the carrier and does not independently determine the carrier's regulatory obligations or regulatory outcome.

JMM Compliance does not sell personal information.

We do not sell:

• Names;
• Telephone numbers;
• Email addresses;
• DOT numbers;
• MC numbers;
• Client records;
• Compliance information;
• Driver information; or
• Other personal information collected through our website or services.

We do not intend to operate as a data broker.

If our business practices materially change in the future, this Privacy Policy will be updated as appropriate before or when such practices are implemented, subject to applicable law.

JMM Compliance uses a limited number of cookies and similar technologies on its public website for advertising measurement — specifically, to determine whether a visitor who arrived from an advertisement later submitted a request.

These technologies are configured for measurement only. Advertising personalization signals are disabled, and JMM Compliance does not use them for behavioral tracking, cross-site advertising profiles, or the creation of individual user profiles.

JMM Compliance's website forms may collect information that a visitor voluntarily enters into the form.

Our website may nevertheless rely upon technology provided by our website hosting provider, web platform, security provider, or other infrastructure provider that may technically process limited information necessary to operate, secure, or deliver the website.

JMM Compliance does not intentionally use such information to create behavioral advertising profiles unless our practices change.

Visitors who prefer not to be included in this measurement may block or delete cookies through their browser settings, or adjust their Google advertising settings at google.com/settings/ads.

If we introduce analytics, advertising pixels, cookies, behavioral tracking, or similar technologies in the future, this Privacy Policy may be updated to describe those technologies and their purposes.

JMM Compliance may advertise through Google Search and related Google advertising services.

Our current advertising activities are intended primarily to allow prospective clients to discover JMM Compliance when searching for transportation compliance and related services.

JMM Compliance uses Google's conversion measurement tag on its public website. When a visitor arrives from a Google advertisement and later submits a request, the tag reports to Google Ads that a conversion occurred. Google may set cookies in the visitor's browser for this purpose.

Advertising personalization and remarketing signals are disabled. JMM Compliance does not use Google advertising services to build remarketing audiences or to serve advertisements based on a visitor's browsing behavior.

JMM Compliance does not sell personal information to Google or provide Google with client records for the purpose of selling such information.

If our website or advertising configuration changes to use additional Google analytics, conversion-tracking, remarketing, cookies, pixels, or similar technologies, our privacy practices and disclosures may be updated accordingly.

JMM Compliance may use third-party service providers when reasonably necessary to provide services or operate the business.

Examples may include:

• Drug and alcohol consortium providers;
• Electronic logging device providers;
• Clearinghouse-related service providers;
• Website hosting providers;
• Email providers;
• Telephone providers;
• Document-management providers;
• Technology providers; and
• Other vendors necessary to provide requested services.

JMM Compliance seeks to use service providers appropriate for the nature of the services being performed.

Where reasonably appropriate, JMM Compliance may require service providers handling confidential information to maintain appropriate safeguards and use the information only for authorized purposes.

JMM Compliance takes the security and confidentiality of information seriously.

We maintain administrative, technical, and physical safeguards that are reasonably designed to protect information in our possession or control against unauthorized access, acquisition, use, disclosure, alteration, loss, or destruction, taking into account the nature and sensitivity of the information and the circumstances under which it is maintained.

Depending upon the circumstances, safeguards may include measures such as:

• Limiting access to information based upon legitimate business needs;
• Using account authentication and access controls;
• Maintaining reasonable password and account-security practices;
• Using reputable technology and service providers;
• Protecting information during transmission where appropriate;
• Maintaining reasonable physical protections for records and devices;
• Limiting disclosure of information to authorized persons or service providers;
• Maintaining procedures designed to identify and respond to suspected security incidents;
• Securely disposing of information when it is no longer reasonably necessary; and
• Periodically reviewing security practices as business operations and technology change.

NO METHOD OF TRANSMISSION, STORAGE, OR ELECTRONIC PROCESSING CAN BE GUARANTEED TO BE COMPLETELY SECURE.

Accordingly, while JMM Compliance takes reasonable measures designed to protect information, we cannot and do not guarantee that information will be immune from every possible unauthorized access, cyberattack, theft, loss, interception, technical failure, or other security incident.

We will not knowingly make representations that our security measures are “100% secure,” “unhackable,” or otherwise immune from compromise.

If JMM Compliance becomes aware of a security incident involving personal information, we will evaluate the incident and take reasonable steps consistent with applicable law, including any legally required notifications.

JMM Compliance generally retains information only for as long as reasonably necessary for legitimate business purposes, including:

• Providing or completing requested services;
• Maintaining client and business records;
• Complying with applicable legal, regulatory, accounting, or recordkeeping obligations;
• Resolving disputes;
• Enforcing agreements;
• Protecting our legal rights;
• Preventing fraud or misuse; and
• Maintaining appropriate business documentation.

The appropriate retention period may vary depending upon the type of information and the reason it was collected.

JMM Compliance does not promise to delete information immediately upon request where the information is reasonably necessary for a legitimate business purpose or where retention is permitted or required by law.

When information is no longer reasonably necessary and there is no legal or legitimate business reason to retain it, JMM Compliance may delete, destroy, anonymize, or otherwise dispose of the information in a manner reasonably designed to prevent unauthorized access or reconstruction.

Subject to applicable law, individuals may contact JMM Compliance to request information concerning personal information we maintain about them.

Depending upon applicable law and the circumstances, a request may include asking us to:

• Confirm whether we maintain certain personal information;
• Provide access to certain personal information;
• Correct inaccurate information;
• Delete information that we are not legally or legitimately required to retain; or
• Explain how information is used or disclosed.

To protect privacy and prevent unauthorized disclosure, JMM Compliance may take reasonable steps to verify the identity and authority of a person making a privacy request.

We may decline or limit a request where permitted or required by applicable law, including where fulfilling the request would interfere with a legal obligation, regulatory requirement, contractual obligation, legitimate business purpose, or the rights of another person.

Privacy requests may be submitted to:

info@jmmcompliance.com

JMM Compliance provides services to businesses that may operate in California.

To the extent California privacy law, including the California Consumer Privacy Act as amended, applies to JMM Compliance and a particular individual or transaction, applicable California privacy rights will be honored as required by law.

Depending upon applicability and circumstances, California residents may have rights concerning personal information, including rights relating to:

• Knowing what categories of personal information are collected;
• Accessing certain personal information;
• Correcting inaccurate personal information;
• Requesting deletion of personal information, subject to exceptions;
• Opting out of certain sales or sharing of personal information;
• Limiting certain uses or disclosures of sensitive personal information where applicable; and
• Receiving equal treatment for exercising applicable privacy rights.

JMM Compliance does not sell personal information.

California privacy requests may be submitted to:

info@jmmcompliance.com

JMM Compliance may verify requests as reasonably necessary to protect the privacy and security of individuals and may apply legally permitted exceptions.

Residents of certain states may have additional privacy rights under applicable state law.

Because privacy laws vary by jurisdiction and their applicability may depend upon factors such as the size and activities of a business, JMM Compliance will address legally valid privacy requests according to the law applicable to the particular individual and circumstances.

Nothing in this Privacy Policy is intended to eliminate, waive, or restrict a privacy right that cannot legally be waived.

JMM Compliance may provide services to carriers located in New York and may process information relating to individuals associated with those carriers.

Where applicable, JMM Compliance intends to maintain reasonable administrative, technical, and physical safeguards appropriate to the nature of information maintained and the reasonably foreseeable risks associated with its collection, storage, use, and disclosure.

JMM Compliance also intends to comply with applicable New York data-breach notification and privacy requirements.

JMM Compliance's website and services are designed for businesses, motor carriers, transportation professionals, and adults.

Our services are not directed toward children.

JMM Compliance does not knowingly solicit or intentionally collect personal information from children under 13 through the website.

If we learn that personal information from a child under 13 has been knowingly collected through our website without appropriate authorization, we will take reasonable steps to address the information consistent with applicable law.

The JMM Compliance website may contain links to third-party websites, including governmental websites, regulatory resources, service providers, technology providers, or other external websites.

A link to another website does not mean that JMM Compliance controls, endorses, or assumes responsibility for that website's privacy practices, security, content, or policies.

Users should review the privacy policy and terms applicable to any third-party website they visit.

JMM Compliance is not responsible for the privacy or security practices of third parties that operate websites or services outside of JMM Compliance's control.

If JMM Compliance Inc. is involved in a merger, acquisition, financing, reorganization, sale of assets, change of ownership, bankruptcy, dissolution, or other business transaction, information maintained by the business may be transferred as part of that transaction to the extent permitted by applicable law.

Any successor entity may be required to honor applicable privacy obligations relating to information transferred as part of the transaction.

JMM Compliance may update this Privacy Policy from time to time.

Changes may be necessary due to:

• Changes in our business;
• Changes to our website;
• New services;
• Changes in technology;
• Changes in information-collection practices;
• Changes in applicable laws or regulations; or
• Other legitimate business or legal considerations.

When this Privacy Policy is updated, the revised version will be posted on the JMM Compliance website with a revised Effective Date.

Your continued use of the website following the posting of a revised Privacy Policy constitutes acknowledgment of the updated policy to the extent permitted by applicable law.

JMM Compliance provides transportation, DOT, FMCSA, safety, regulatory, and compliance consulting services.

JMM Compliance is not a law firm and does not provide legal services or legal representation.

Information provided by JMM Compliance is intended to assist carriers and transportation businesses with compliance-related preparation, organization, documentation, administrative processes, and related matters.

Nothing on the JMM Compliance website or in communications from JMM Compliance should be interpreted as legal advice or as creating an attorney-client relationship.

Where a matter requires legal advice or legal representation, the carrier should consult a qualified attorney.

JMM Compliance does not guarantee that a carrier will pass an audit, avoid a violation, avoid a fine, obtain a particular safety rating, have a violation removed, have a DataQs request granted, have an intervention closed, obtain regulatory approval, or achieve any particular result from a federal, state, or local regulatory agency.

JMM Compliance's role is to assist the carrier in identifying potential compliance issues, organizing relevant information, preparing documentation, developing compliance materials, and assisting the carrier in presenting information to the appropriate regulatory authority when such assistance is requested and authorized.

Regulatory agencies, including the FMCSA and other governmental authorities, maintain independent authority to review information, conduct investigations, issue violations, impose penalties, determine safety ratings, request additional documentation, approve or deny submissions, and take other regulatory actions.

JMM Compliance does not control the decisions of any regulatory agency.

Accordingly, the completion of a compliance review, audit-preparation service, corrective action plan, DataQs submission, safety program, policy, or other service does not constitute a guarantee that the carrier is or will remain fully compliant or that a regulatory agency will reach a favorable determination.

The carrier remains ultimately responsible for its own operations and compliance obligations.

JMM Compliance may assist a carrier with:

• Identifying potential compliance deficiencies;
• Preparing policies and procedures;
• Organizing records;
• Preparing audit materials;
• Preparing corrective action documentation;
• Reviewing information supplied by the carrier;
• Preparing submissions;
• Communicating with regulatory agencies when authorized;
• Providing compliance recommendations; and
• Other services described in an applicable service agreement.

However, JMM Compliance relies substantially upon information and documentation provided by the carrier, its officials, drivers, employees, agents, vendors, and other sources.

JMM Compliance is not responsible for undisclosed, inaccurate, incomplete, falsified, altered, outdated, or subsequently changed information supplied by a carrier or third party.

The carrier is responsible for reviewing information prepared on its behalf and for ensuring that information submitted to any regulatory authority is truthful, accurate, complete, and authorized.

No consultant, software system, policy, review, or compliance program can reasonably guarantee that a motor carrier will have no violations or compliance issues.

JMM Compliance does not represent that use of its services will result in 100% compliance or eliminate every potential regulatory risk.

Compliance requirements can change, regulatory interpretations can vary, carrier operations can change, and violations can occur despite reasonable compliance efforts.

JMM Compliance's objective is to help carriers identify and address compliance risks and prepare appropriate documentation and procedures based upon the information available at the time of the engagement.

JMM Compliance generally relies upon information provided by the carrier or obtained from sources reasonably believed to be reliable.

JMM Compliance does not independently guarantee the accuracy of every document, record, statement, governmental record, or other information provided to us.

A carrier's failure to disclose relevant information may affect the accuracy or completeness of the services provided.

If a carrier knowingly provides false, misleading, incomplete, altered, or fraudulent information, JMM Compliance reserves the right to decline, suspend, or terminate services and may take other action permitted by law.

JMM Compliance may assist carriers in communicating with federal, state, or local regulatory authorities when authorized.

Such assistance does not mean that JMM Compliance is affiliated with, employed by, endorsed by, or acting as an agent of the FMCSA, U.S. Department of Transportation, state transportation agencies, or any other governmental authority unless expressly stated in a separate written agreement.

JMM Compliance is an independent private compliance consulting business.

Where JMM Compliance assists with DataQs requests, safety audits, corrective action plans, interventions, petitions, responses, or other regulatory submissions, JMM Compliance assists in preparing and organizing information supplied by or on behalf of the carrier.

JMM Compliance does not control the agency's review process or final decision.

Submission of a document, request, appeal, DataQs request, corrective action plan, or other response does not guarantee approval, removal of a violation, reduction of a penalty, closure of an intervention, improvement of a safety rating, or any other favorable outcome.

When a carrier voluntarily engages JMM Compliance for services requiring communication with a third party, the carrier may authorize JMM Compliance to disclose or obtain information reasonably necessary to perform those services.

Examples may include communication with:

• FMCSA;
• State regulatory agencies;
• Drug and alcohol consortiums;
• Clearinghouse-related service providers;
• ELD providers;
• Insurance-related parties where authorized;
• Vendors;
• Other compliance-related service providers; and
• Other third parties specifically authorized by the carrier.

JMM Compliance will not intentionally use such authorization as permission to sell the carrier's information.

Information published on the JMM Compliance website is provided for general informational and educational purposes.

Regulations, agency procedures, interpretations, forms, and requirements may change.

Website information may not reflect the most recent regulatory development applicable to a particular carrier, operation, vehicle, driver, jurisdiction, or circumstance.

Carriers should obtain individualized professional or legal advice where appropriate.

Visiting the JMM Compliance website, reading website content, submitting a general inquiry, sending an email, or communicating with JMM Compliance does not automatically create a formal consulting engagement.

A consulting relationship may be established through an applicable written service agreement, engagement, invoice, payment arrangement, or other confirmation accepted by JMM Compliance.

The scope of services and responsibilities of JMM Compliance and the client may be further defined by the applicable service agreement.

Where JMM Compliance prepares documents, policies, submissions, letters, corrective action plans, or other materials on behalf of a carrier, the carrier remains responsible for reviewing the information before it is submitted or implemented.

The carrier is responsible for confirming that factual information concerning its company, drivers, vehicles, operations, records, and regulatory history is accurate and complete.

If you have questions regarding this Privacy Policy, wish to submit a privacy-related request, or have concerns regarding the handling of information, please contact:

JMM Compliance

JMM Compliance Inc.

Email: info@jmmcompliance.com

At this time, JMM Compliance does not maintain a publicly listed physical business address for privacy inquiries. Written privacy inquiries may therefore be submitted electronically to the email address above.

By using the JMM Compliance website or voluntarily submitting information to JMM Compliance, you acknowledge that you have had the opportunity to review this Privacy Policy.

This Privacy Policy is intended to describe JMM Compliance's general information practices and does not create contractual rights beyond those required by applicable law or expressly established through a separate written agreement.